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Tag Archives: customer service

Series 1 Episode 3: Customer Service on Facebook

It’s inevitable. When you put up a Facebook page for your business or professional practice, you’re gonna hear from people who love you – and from people who hate you. Or they’re already customers and have service or support issues and your normal channels just aren’t getting the job done. Perhaps your customer support has […]

Series 1 Episode 6: How To Do It

Show 6 How To Do it We’ve discussed Facebook, customer service, Twitter, Instagram, Pinterest, Snapchat and more in previous shows. Now let’s talk about putting it all together. First, you do have a website, right? If not, better get one going, pronto. If you need help, drop a note to newbusiness@modentinc.com to get started. But let’s assume […]